Outpatient Services Feedback Form

Which Outpatient Service did you attend? *
Please rate the following questions regarding your experience at BGH: 
Prior to my visit, I received all of the information I needed (e.g. how to prepare for my appointment) *
I knew where to go when I arrived at the Hospital *
I felt welcomed and respected as a patient throughout my visit. *
My privacy/confidentiality was respected at all times. *
Any diagnosis/treatment/procedure was explained to me in a way that I could understand. *
I was given clear instructions (e.g. dietary or physical restrictions, new medications, symptoms to watch for, etc.) to be able to manage my condition at home. *
My questions were answered promptly and in a way that I could understand. *
I found the patient area to be comfortable and pleasant. *
The Clinic area, and the Hospital in general, was clean. *
Using any number from 0 to 10, where 0 is the worst care possible and 10 is the best care possible, what number would you use to rate your care during your visit? *