I authorize The Laptop Guy Inc. to run thorough diagnostic testing and/or perform a quoted repair with my verbal approval. I understand and agree to the following terms and conditions:
$79 Diagnosis Fee: Includes round trip shipping, Diagnostics, Laptop Cleaning and Repair Quote. I understand that I will be responsible for this fee if I decline all quoted repairs. The diagnosis fee is never charged to you if you approve repair(s)
Unclaimed Repairs: I grant the Laptop Guy, Inc a security interest in and to the equipment to secure payment of repair charges incurred hereunder. I understand that any items not claimed and paid for within (30) days will become property of The Laptop Guy, Inc. and all data will be removed from the hard drive. I understand that The Laptop Guy Inc. will make (2) attempts to contact me at the phone number(s) I provide on this intake form.
Repair Quote: Fees associated with parts, upgrades, data back-up, and/or specialty services will be quoted for your approval prior to the installation or performance of product or service. Additional fees apply to parts, upgrades, data back-up, data recovery, lcd component repair, and motherboard component repair. There is no obligation to have any work performed. If you decline all repairs the Garage Fee of $79 would apply.
Data Loss: I understand that data recovery and/or data backup may not be possible and a loss of data and/or software may result from diagnostic testing and/or repair services. The Laptop Guy, Inc. assumes no responsibility for any software program, data loss, or data restoration. The Laptop Guy, Inc. assumes no financial responsibility for data not recovered and/or unrecoverable in excess of the quoted data backup fees.
Limited Warranty: The Laptop Guy, Inc. warrants all replacement parts will be free from defects in material and or workmanship for 1 year from the date of installation. The Laptop Guy, Inc. will replace defective parts including labor for one year. All component level labor is warranted for 90 days. Any user installed/downloaded software additions alterations, virus/spyware acquisition will void the labor warranty for software related repairs.
In no event shall The Laptop Guy, Inc. be liable for any consequential or incidental damages due to lost laptop, data/program and or defects in parts or labor. The total liability of The Laptop Guy, Inc. shall not exceed the total paid to The Laptop Guy, Inc. for services or products rendered. I agree that the actual fees paid on my printed invoice reflect this limited liability and allocation of risk.